1.Premise
The following General Conditions of Sale govern the offer and sale of products on the website www.enotecabernetti.it (“Site”) between F.lli Bernetti s.a.s. di Bernetti Lucio & C. PIVA 00147430540 Tax Code 00180130544 Company Register No. 69922 of Perugia and the final consumer (“Customer”).
2. General Information
As a result of the orders formulated by the Customer and duly received and accepted by the “Company”, with this contract “F.lli Bernetti sas” transfers or undertakes to transfer the ownership of said goods to the Customer and the latter pays or undertakes to pay the price.
The purchase of goods can take place in the following ways:
• website www.enotecabernetti.it
• email ti.ittenrebacetonenull@ofni
• telephone order +39 0742/340344
The products to be purchased are presented on the “Enoteca Bernetti” website and serve the final consumer, who receives the products for sale. Persons with a VAT number who intend to have an invoice must request it by indicating all the data at the time of the order.
The e-commerce activity is aimed exclusively at end users over the age of 18 (eighteen). To proceed with the purchase, therefore, it is necessary to enter your date of birth.
The products will remain the property of “Enoteca Bernetti” until the customer has paid the purchase price, any shipping costs and any other additional costs, as indicated in the purchase order and according to the methods to the next point.
3. How to order – sales contract.
For purchases, the customer selects products or offers that are automatically placed in the cart. To confirm his purchases, the customer accesses the cart session by clicking on the “cart” button and fills in the order form that appears on the screen and whose content can be modified by the customer at any time before completing the order. Together with the contents of the cart, the customer will see the relative amount to pay which will be automatically updated if the customer changes the selected products or quantities.
By clicking on the relative button, the customer will continue and fill in the form with the information necessary for billing (if required), payment and delivery.
Before the final confirmation, the cart will be re-proposed with the relative amount to pay.
The sales contract will be considered finalized only when the customer has accepted the sales conditions provided for by the contract by clicking on the “Confirm the order” or “Proceed with the purchase” button. If the customer does not proceed with the confirmation of acceptance of the sales contract by selecting the “I confirm the order” or “Proceed with the purchase” button, the sales contract will not be considered successful. No payment will be due and the customer will not receive the selected products.
If the product presented on the site is no longer available or on sale after sending the purchase order and the simultaneous payment, “Enoteca Bernetti” will promptly notify the customer of the unavailability of the product and will contact the customer to agree on an alternative : replacement with another product of equal value or reimbursement of the price paid
It is not possible to replace the purchased product with another one without additional costs.
In the case of promotional offers, the customer can purchase one or more individual offers.
4. Product description, features and prices
The products are presented and described on the site. The prices of the goods presented are expressed in Euros and include VAT and any other tax. The possible duration of promotions and offers is indicated in correspondence with the product or offer to which it refers, as well as the prices applied.
5. Shipping costs
A fixed shipping fee is required for each order delivered on Italian territory, to the same recipient, regardless of the number of products delivered in a single solution, unless expressly specified. For orders via the website, the amount is always indicated and visible at the time of the purchase process. In this case, the shipping costs are borne by the Company for orders greater than 150.00 euros.
Shipping costs and any other additional costs, inclusive of VAT and expressed in Euros (€), will be expressly and separately indicated in the order form before the User sends it. The price of the products published on the Site may be changed without notice, it being understood that the price charged to the User will be the one indicated on the product sheet at the time the User sends the order.
For large parcels or for the particular value of the transported goods, payment of a packaging fee may be required, the amount of which varies according to the product to be delivered and, in any case, is clearly indicated in the documentation – paper or electronic – which allows the order.
6. Packing
The products are shipped and packed in polystyrene containers, resistant to damage in the event of accidental impact.
6.A Shipping Methods
Orders will be shipped by courier (Sda) within 2/3 working days from the date of receipt of the same and delivered within a maximum of 24/48h (depending on the destination location). To safeguard the integrity of the bottles, we use special packaging specially designed and experienced. The cost of shipping is €7.90, except for orders over €150 for which shipping is FREE (Italy only).
7. Methods of payment
There is no cash on delivery payment to the courier; the accepted payment methods are:
– PAYPAL: payment is immediate, you can use your credit card simply by choosing a username and password, you don’t necessarily need to have a registered account; the creation of the PayPal account is free for the Customer, the cost of the transaction is borne by F.lli Bernetti sas.
8. Terms of Delivery and Liability
“Enoteca Bernetti” undertakes to deliver the goods ordered within 5 (five) days for orders for amounts up to 150 Euros concluded with electronic payment (credit card, Paypal). Orders of higher amounts require an approval phase by the company and therefore cannot guarantee delivery times of 5 days.
Saturdays and Sundays and/or other public holidays are not included in the calculation of the 5 days (for example, an order placed on a Friday or the day before a public holiday will be processed on the first working day).
Furthermore, in the period between December 15th and January 9th of each year and during national holidays, shipments may be suspended and/or in any case not guaranteed in the usual times and ways (3/5 days) if you still wish to purchase the our products will still be shipped respecting the dates indicated in the point above.
Delivery is understood to have been made when the ordered goods come into the possession of the customer or the person who has delegated the collection.
9. Goods damaged upon delivery
Upon delivery of the goods by the courier, the Customer is required to verify that the number of packages corresponds to what was ordered and indicated in the transport document, and that the packaging is intact, not damaged or altered; otherwise, the clause “I ACCEPT WITH RESERVE” must be indicated in the courier’s transport document, specifying the description of the anomaly in pen.
WE RECOMMEND, WHEN POSSIBLE, TO OPEN THE PACKAGE IN FRONT OF THE COURIER, WHO CAN WAIT 1-2 MINUTES WHILE YOU CHECK THAT THE CONTENT IS INTACT.
In this way, in the event that the bottles are broken inside the box, the Customer can immediately refuse delivery, and the goods will return to F.lli Bernetti Sas without further costs for the Customer, who will naturally be entitled to a refund of the order.
10. Right of withdrawal intact package
Based on what is mentioned in the art. 52, Legislative Decree 21/2014 the Customer the right to exercise the withdrawal (i.e. the right to return the goods, for any reason and without giving justifications and without any charge against him) within n. 14 (fourteen) days from the delivery of the goods, simply by informing “ti.ittenrebacetonenull@ofni“. The right of withdrawal can be exercised by submitting any explicit declaration of your decision to withdraw from the contract, via pec (certified e-mail) to the address ti.cepnull@sasittenreb or by ordinary mail addressed to F.lli Bernetti sas – Via Napoli, 1 06034 Foligno (PG).
The return is charged to the Customer and can be made no later than 15 days from the date of receipt of the order. Once received at our office, it will be subjected to a relative compliance check and we will subsequently refund using the payment method used, no later than the timescales established by current legislation on withdrawal.
For a more correct and simplified return management, written communication is required, before proceeding with the shipment, to the following address: ti.ittenrebacetonenull@ofni
11. Jurisdiction
For any controversy the court of Perugia (PG) will be competent.
12. Contacts
For any request for assistance, our collaborators are available from Monday to Friday, from 9.30 to 13 and from 15.30 to 19.30. You can contact us:
– By email at ti.ittenrebacetonenull@ofni
– By phone on +39 0742340344
– By Messenger from our Facebook page https://m.facebook.com/EnotecaBernetti/?locale2=it_IT